Customer Support

Customer Support Portal

Lodging a Voice Fault
Lost or Stolen Mobile Services
Lodging A Data Fault
Remote I.T Support
Online Billing Centre

In order to provide the best possible level of customer service to our clients this section will contain useful information regarding your services obtained from Clarkson McLaren. Aside from being a knowledge base and resource centre to make your life that much simpler you will find access to our client specific systems that contains your account and service information.

If you cannot find what you are looking for here, we recommend you contact our Client Services Centre on the details below.

Client Service Centre Contact Details and Operating Hours

Contact Details
Phone: 1300 788 354 Fax: 1300 788 356 Email: service@cmcc.com.au

Operating Hours
Monday to Friday 09:00 – 17:30

All other times, including weekends and public holidays will be answered by a live operator. If you are experiencing a fault or have an urgent enquiry, the operator will immediately contact our afterhours support team to respond to your enquiry within the hour. All other messages will be returned the next business day.

Should any urgent enquiries be made and we fall outside our SLA’s we have provided you with a list of contacts you may escalate through. Please ensure only genuine enquiries are made and that they are made in the correct order to avoid any possible charges for false escalation.

Escalation Path – General Enquiries
Escalation Path Contact Number Email Address
Client Service Centre 1300 788 354 service@cmcc.com.au